Orders and Returns
At 3DFillies we pride ourselves on ensuring packages are dispatched within 1 business day after receipt of payment. What good is the item sitting with us when you've paid for it? We have a world class warehouse storage facility and a highly optimised "Pick&pack" facility. All items are shipped via TOLL, Fastway or Australia Post. We always include tracking and and honor drop-off without signature if you make notes during check-out.
Whilst we offer Free shipping on all items, if you want express shipping we can assist you with an additional fee.
All items are boxed and well-packed well to ensure that your item is delivered to you in the best possible way.
If you are not happy for any reason with the filament, we offer a 30 returns policy. If you wish to return any item please contact us first and arrange sending the items back (unopened) for a refund.
We stand behind all filaments we sell and are confident that they are the highest quality. If you are not satisfied please contact us as we are always here to help.